How is the upgraded line different from my demo?
Your demo line uses a generic number and a basic AI trained on your website. When you upgrade, we swap it for a local number trained on your actual services, hours, staff names, and workflows. So it sounds just like your front desk.
How long does setup take?
Most practices are live within 24 hours of upgrading. A welcome email with simple instructions will guide you through setting up your local number and call routing. You can also schedule an onboarding one-on-one where we will do it for you.
What does the AI actually do?
It answers every call, collects patient information, handles appointment inquiries, answers questions about your services and hours, and escalates emergencies. It works 24/7 including weekends and holidays.
Is this HIPAA compliant?
Yes. Our platform runs on HIPAA-eligible infrastructure and we provide a Business Associate Agreement to every practice.
Does it connect to my calendar?
Yes. We integrate with your existing scheduling system so the AI can check availability and book appointments in real time.
What's included in the $349/month?
Your local AI receptionist number, up to 50 Voice Assist calls per month, a live call dashboard, recordings, transcripts, and a summary after every call. Additional calls are $1 each.
Is there a contract?
No. Month to month. Cancel anytime with no penalty.
What happens to my demo line?
Once you upgrade, your demo line is retired and replaced with your new local number. Your AI carries over everything it learned during setup.